Kauai — Network Status

These readings may be out of date

Recorded interruptions are under investigation

Any downtime shown below is being investigated by Verivision before it is assessed against SLA terms. Figures here are raw monitoring readings, not a settled service position — excluded causes such as load shedding, ISP backbone outages and client-side power are reviewed monthly.

A short "Access point" interruption on its own, lasting a single reading, usually does not mean the equipment lost power or stopped working — it more often means our monitoring service briefly failed to check in with the device, which is a reporting gap rather than a physical outage. Gateway and switch readings, which use a more direct check, are a more reliable signal of an actual issue at a site.

Blue Route Food Court All systems online 99.962% 10 min interrupted · 2 event(s)

Steenberg Village All systems online 99.927% 10 min interrupted · 2 event(s)

Grand West All systems online 99.981% 5 min interrupted · 1 event(s)

Blue Route Food Court

UCG Ultra · Cybersmart · no second link · 5,328 readings

6 Aug25 Aug

Availability 99.962% Interruptions 2 Total 10 min Planned maintenance 2000 min Gateway 99.98%Switch 99.96%Access point 99.96% ⬇ Download Excel report

Planned maintenance: Fri 14 Aug 15:05 – Thu 20 Aug 07:45 — Monitoring key lost access to all three sites (Unifi console migration) -- readings unreliable, not real downtime. Fixed 2026-08-20.; Planned reboot of network equipment (Verivision). Excluded from the availability figure above and shown here for transparency.

When (SAST)	Device	State	Recorded
Tue 25 Aug 03:10	Gateway	offline	5 min
Tue 25 Aug 03:15	Switch	unknown	5 min

Steenberg Village

UCG Fiber · Cybersmart · no second link · 2,738 readings

15 Aug25 Aug

Availability 99.927% Interruptions 2 Total 10 min Planned maintenance 1995 min Gateway 99.96%Switch 99.93% ⬇ Download Excel report

Planned maintenance: Tue 18 Aug 03:05 – Thu 20 Aug 07:45 — Monitoring key lost access to all three sites (Unifi console migration) -- readings unreliable, not real downtime. Fixed 2026-08-20.. Excluded from the availability figure above and shown here for transparency.

Note: Access point monitoring is temporarily paused on this page while a reporting bug is investigated — readings are still being logged internally and nothing is lost, they are just not shown here until it is resolved.

When (SAST)	Device	State	Recorded
Tue 25 Aug 03:45	Gateway	offline	5 min
Tue 25 Aug 03:50	Switch	unknown	5 min

Grand West

UCG Ultra · Cybersmart · second link active (Cell C) · 5,328 readings

6 Aug25 Aug

Availability 99.981% Interruptions 1 Total 5 min Planned maintenance 1990 min Gateway 100.00%Switch 99.98%Access point 99.98% ⬇ Download Excel report

When (SAST)	Device	State	Recorded
Tue 25 Aug 04:05	Switch	unknown	5 min